Client Testimonials

We had an absolutely wonderful experience with Eliza, both at birth and during the postpartum period. Her calm, affirming, and reassuring presence during a turbulent labor and difficult postpartum recovery made a huge difference for both me and my husband. I am so glad I had Eliza's support in the hospital during labor because while the OB GYN and nurses were focused on their schedules and getting the baby out quickly, I felt like Eliza was the only one fully focused on my wellbeing and my wishes. In the postpartum period Eliza provided invaluable help and advice on how to take care of the newborn baby, but most importantly, she also provided priceless emotional support to me as I was going through a difficult recovery.

- Miriam

We worked with Eliza Williams from Balanced Birth Support for the birth of our first child, and I would absolutely recommend her to anybody looking for a doula — or anybody on the fence about whether or not they want a doula. We weren't completely sure we wanted or needed a doula, in part because we had concerns about too many cooks in the kitchen, a potentially strong-willed or disruptive presence, etc. Eliza was perfect for us ... not only was she caring, responsive and incredibly knowledgeable -- so patient in explaining all the potential implications of our birth plan decisions -- she was also exactly the calm and low-key presence we wanted. She got along wonderfully with the nurses/doctors at the hospital, and was a vital presence during the most intense (and what might have otherwise been scary) moments during our birthing process. We were so lucky to have her by our side, and we'd like to count Eliza as a trusted friend for years to come!

- Martine

Eliza was amazing, highly recommend her support during this process! She was kind, calm and most importantly very knowledgeable.

- Cat

I am so thankful for Doula Eliza and the essential role she played in helping me achieve my VBAC. Throughout my pregnancy, she was always there to answer my questions and provided a wealth of knowledge on birth preparation and comfort measures. During my long, unmedicated labor, she reminded me of my strength and helped me stay grounded, calm, and confident. My VBAC experience was everything I hoped for, and I truly credit so much of that to her unwavering support. I highly recommend Eliza to anyone seeking compassionate, knowledgeable, and skilled birth support.

- scarlett

Eliza helped us welcome our first baby this past summer and she was nothing short of awesome. We really didn’t know what to expect since it’s our first child and Eliza was amazing in educating us where we had knowledge gaps. She was so caring it really put us at ease amidst the chaos and turmoil especially during the first few weeks. She was also great with two unforeseen schedule changes as we had to take our baby to the pediatrician unexpectedly. All in all she is a total life saver for us.

- James

We had a wonderful experience with Doula Nathalie and were lucky enough to get to work with Eliza. Eliza was there the night we came home from the hospital, and her presence was a total gift. As first-time parents, we were a little overwhelmed, but her calm, kind, and patient support helped us relax and feel safe. She continued to guide and care for us over the following months, helping all of us—my husband, our daughter, and me—find our rhythm and confidence. We couldn’t recommend Eliza more highly—she truly made this life-changing experience feel joyful and safe and allowed us to feel so held during this monumental time.

- Katie

As a first time mother, I had no clue about most things postpartum. That's where Doula Eliza came in. She helped me with breastfeeding, understanding baby cues, tricks to put baby to sleep and so much more. Despite being clueless, I would say I still had it easy managing postpartum, thanks to Eliza. She was always available whenever we needed help and that was a huge huge support.

- Shreya

Such a great experience with Eliza. She was kind, attentive and caring through the whole experience. She made us feel at ease and guided us through. She was professional and personable. Would highly recommend!

- Sumer

Where to begin?! Eliza was our doula and truly a godsend throughout our pregnancy and L&D journey. My husband and I are so grateful for her. She is a wealth of knowledge when it comes to staying mentally and physically healthy during pregnancy and as you prepare for your birth. She was always quick to respond to any question I had and always made me feel better (especially with all the conflicting information that comes your way during this time). During my labor she was the best coach through pushing, keeping me well hydrated, calm and comfortable as we welcomed our son into the world. I can’t imagine my birth experience without her and it was so positive due to her efforts. She is a true professional, natural caregiver, and felt like a friend by the end. We cannot recommend her enough!

- Katie

Eliza was an absolutely incredible doula who supported me during my second home birth and I am forever thankful that I found her. I discovered Nathalie’s practice because she is one of the few doulas who emphasizes use of the TENS unit - which was an absolute godsend and I would highly recommend to anyone intent on avoiding pain medications! Having Eliza there absolutely helped me to stay strong and manifest the most miraculous, rewarding birth experience. She worked so hard to provide pain relief and counter pressure throughout my labor. She was steadfast in her support of me and my dreams and I always felt like she had my back. She is incredibly attuned and truly dedicated to centering the birthing mother. Her support absolutely helped me to manifest the powerful experience of pushing my baby out in the caul, and helped me feel good about every decision and how I handled the earth shattering intensity of labor. In the end I felt like it couldn’t have been a more incredible, beautiful experience and feel like I had the proper support in place to manage the difficulty of labor in a way that was satisfying instead of traumatizing. I only hope am lucky enough to have her support again if I ever have another baby.

- Sara

I am so grateful I chose Eliza from Doula Nathalie as my doula for the birth of my first child! Eliza was an excellent communicator and always made me feel supported and empowered during birth prep, my child's birth, and postpartum. Leading up to birth, Eliza really listened to what was important to me and offered knowledge and support on how to make my birth plan a reality. I had an exceptionally long and challenging birth and Eliza stayed with me, going truly above and beyond with emotional and physical support. Throughout the birth she was a calm and knowledgeable presence, helping me stay centered and confident in making choices I hadn't anticipated needing to make. She also made my hospital room feel like a spa retreat with candles, lights and essential oils, putting me at ease. Postpartum she checked in on me regularly and helped me unpack my birthing experience. I could not have had a better doula experience! I am not sure I could have done it without her. Many thanks to Eliza and Doula Nathalie for all of their support!

- Joanna

We had the best experience with Eliza as our birth and postpartum doula and highly recommend her. Eliza is an outstanding listener and is supportive of your specific wants and needs. She made herself available at anytime by text or phone call and was proactive in asking questions to better help us and find solutions to challenges we were having. She is friendly, non judgmental, and has a calming presence which means a lot when going through a stressful situation like birth. Thank you Eliza!

-Nina

We felt incredibly lucky to have Eliza Williams as our doula. Eliza was outstanding, helping us through the end of our pregnancy, labor, and the first two months postpartum. The best doulas intrinsically know what families need and seamlessly provide it. This one hundred percent describes Eliza. Her warm and caring demeanor drew us to her instantly and helped us prepare for birth. Her support of birth parent, non-birth parent, and baby at every step of labor and delivery showcased her expertise. Most of all, her postpartum visits were enormously valuable in helping us settle in to our new life with baby and weather some serious postpartum complications. We would enthusiastically recommend Eliza to anyone!

-Rennie & Caitlin

As first-time parents, hiring Eliza as our postpartum doula was the single best decision we made as we adjusted to life with a baby. Eliza has a warm, compassionate, and knowledgeable presence. She helped my husband and I learn baby care tasks (particularly bathing, which had us completely scared as first time parents!) and gave us a chance to rest while she took excellent care of our newborn and the household tasks that pile up and can feel overwhelming in the postpartum period. Eliza was also diligent about checking in on my physical recovery from a c-section as well as my emotional well-being, and made practical suggestions and referrals when I began to struggle. Eliza is an excellent listener and helped normalize the challenges and joys of the postpartum period. Eliza was central to our growing family's well-being and we feel so very fortunate to have had a chance to benefit from her expertise and care. We have shared her name with friends looking for a doula and would highly recommend her to anyone seeking professional, experienced, and compassionate care and guidance. We are deeply grateful for all she has done for our family.

- Laura

My wife and I hired Eliza Williams through Doula Nathalie and she was wonderful. She really met us where we were and provided the support and guidance we needed during a challenging pregnancy. We are first-time parents and Eliza was there for us every step of the way and helped ease our anxieties around the birth process. Eliza checked in on us throughout the pregnancy and was there for us after our baby son was born. I highly recommend Eliza for anyone looking to have a partner in their corner during this process.

-Jon

I was lucky enough to have Eliza as my doula and I cannot express how much. I appreciated her during the most vulnerable moments of my life. She was calm, genuine and professional throughout our time together and she made me feel comfortable and safe before, during and after labor. I also took Nathalie’s childbirth class which was wonderful and exactly what I was looking for. I also recommend using the TENS unit. That thing was a lifesaver. 10/10!

-Kimberly

My husband and I truly cannot put into words how grateful we are for Eliza helping us bring our first baby into this world! As a pediatrician I have a strong medical background, thus I was looking for a Doula that was up-to-date on evidence based methods to help me with labor and delivery, as well as someone who is genuinely warm and understanding and comfortable in the medical environment. All of this was exactly what Eliza brought to the table. I interviewed several Doulas looking for the perfect one, especially this being my first baby. Eliza interviewed with such confidence and a grounding presence, she has the training and the knowledge to back up her statements and is extremely sweet and kind and reassuring, I absolutely appreciated her fund of knowledge and familiarity with labor and delivery as a whole. As a doctor, I felt extremely confident in her taking the reins for me and letting me just be a mom. At our prenatal visit she was absolutely amazing in teaching me and my husband everything we could do at home to labor in comfort, she taught my husband so many techniques and followed up with emails full of resources. She helped me stay on top of my diet and lifestyle changes that would ensure a positive delivery experience. She was available 24/7 via text for any questions leading up to my delivery and often checked in. The day I went into labor is a day that I will truly always remember Eliza for, her presence was a beacon of light in the delivery room! She came in with all the tools she needed and the confidence/cadence of a sports coach, and made sure that my delivery was exactly as we had gone over in my birth plan during our prenatal session. She advocated for me and helped me labor exactly how she knew I would want. She also provided the warmth of a true friend, and I felt like I could confide in her. She was hands-on and took initiative. I just loved having her around me in those moments. She even constantly checked in on my husband and it truly felt like they were partners on a team, along with me and my care team. My nurses trusted her fully and she and them kept a very open and positive relationship, my entire care team at the hospital raved about her. When baby came she helped me have the most beautiful golden hour and start breast-feeding right away. Postpartum, she continued to check in and assure that I was doing well. I will never ever ever forget Eliza for giving me the most precious gift on this earth and helping me achieve it on my terms, she is an absolute gem and I can’t wait to work with her again!

-Shevani

Eliza saved the day! She was helpful in outlining a birth plan with me, recommending some exercises to prepare me for labor and really stepped up in the hospital to be my voice. She’s an excellent Massuse and i loved the essential oils she used. She was a comforting listening ear throughout labor and delivery. I highly recommend working with her and getting the TENS unit. Much better than my the first delivery without a doula. Thank you!

-Melissa

Balanced Birth Support connected me with Eliza, who was my doula for the birth of my first child. During our first meeting, we created a birth plan together, which was reassuring and helped me feel more prepared. She stayed in regular contact with me during my last 8 weeks of pregnancy and shared suggestions that made me more comfortable at the end. On the day of my delivery, Eliza was constantly working to make sure that I was comfortable, provide appropriate positions (which at several points I know moved my baby along), and had a great rapport with the medical team. She was a very calm and warm presence during a stressful day. If you are uncertain about working with a doula, note that my husband was initially skeptical but is now proudly "Team Doula." Also, I didn't realize how little time nurses spend with the laboring patient so Eliza was critical for keeping an eye on where I was in labor and providing appropriate next steps. You won't regret working with Eliza.

-Alyson

Eliza supported my husband and I through the birth of our first child! It was a delight to work with her from prenatal meetings to postpartum. She struck a key balance for us because she provided professional guidance while also making sure to ask us follow up questions and clarify all our intentions for the birth. We also really appreciated her consistency! She responded to all questions and requests in a timely manner. Eliza guided us through a tricky labor in which my waters broke but my contractions didn’t start. She kept me moving through a long battle with pitocin contractions and did an excellent job equipping my husband to be very present and confident throughout the labor. It means so much to me that in times of doubt, she reminded me of my intentions. I’ve enjoyed reflecting on my birth experience with her over the past week, celebrating the beauty of it and laughing at the unexpected moments! I pray that one day everyone would get the kind of care we received with Eliza.

- tangy

Eliza is amazing!
We had our first child in July and Eliza’s support made a huge positive impact on our experience. We met with her a few times before our birth and at each meeting she took the time to talk through the birth process, how we could prepare, and what was important to us. She shared resources with us that helped us prepare for birth and talked to us about things we wouldn’t have thought of without her. Her presence and support during my labor kept my husband and I calm and centered during a chaotic time and I truly believe my birth experience would have been really tough without her. Eliza was caring and supportive and we would highly recommend her. It is obvious she cares about what she does and that reflects in the support she provides!

- April

Eliza did an amazing job of helping my husband and I achieve our goals for bringing our baby boy earthside. Thanks to her thorough approach we entered into labor feeling prepared and equipped with the tools/techniques needed to have a beautiful natural birth. She was receptive to all of our questions and if she didn’t have an answer she had a full write up (with supporting evidence) waiting for me in my inbox the next morning. Aside from her professionalism & expertise Eliza is also just an amazing person, who’s “delicate” spirit helps to maintain balance during one of the most challenging and potentially stressful experiences a woman can face- giving birth. If you are looking for someone who will advocate for you and your family Eliza is the person for the job!!

  • - Jasmine

“Eliza was very thorough. Since this was my husband and I first child, we had no idea what to expect. Not to mention, we are on the backend of a pandemic. Eliza listened to our concerns and provides recommendations based on those concerns. She allowed me opportunities to advocate for myself and my family and provided me with options to do that upon giving birth. If I were to have another child, I would definitely use Eliza again and recommend her to other families.”

— Jyla

I had an amazing experience with Eliza during my pregnancy, labor and postpartum. She was extremely professional and always provided great tools to improve my comfort. She did such a great job with guiding me through my labor pains that I delivered before I got to the hospital! Even then, she continued to help me as I transitioned into my new role as a second time mother. I would recommend her 100%!

— Michelle

Eliza was the perfect fit for our family during my postpartum journey. She was thoughtful, knowledgeable, kind, and always willing to provide support in any capacity I needed. Her gentle yet impactful approach to postpartum doula care will always be remembered — and she comes with lots of experience and passion for the work she does.

- Chyna